Hotel Reception English 1
Vocabulary exercise for hotel reception staff — general English for front desk and guest services.
Vocabulary in context
The hotel reception desk is where the whole stay begins — and guests arrive carrying a full range of emotional baggage before they've even reached the counter. Some have been travelling for fourteen hours; some have already spotted that the room they booked online looks nothing like the photos. The vocabulary in this exercise covers the language of those first interactions: the check-in process, room type explanations, amenity introductions, and the careful phrasing that pre-empts common questions and makes every guest feel that their arrival has been handled smoothly. Getting this right sets the tone for everything that follows — and that's a responsibility worth taking seriously.
