Retail Customer Service 2 — Talking to Colleagues BE

The everyday language between retail colleagues — shift handover, stock issues, covering breaks, and team communication.

Choose the most natural-sounding response. LEVEL: Intermediate

1. Can you cover me for a break? I've been on since 7.
2. There's a customer at the desk asking for a manager.
3. The till's jammed again.
4. We're running low on large bags at checkout 2.
5. Have you done the changing room check yet?
6. Who's on the late shift tonight?
7. There's a spillage in aisle 3.
8. I'm not sure how to process this type of return.
9. That customer in the corner has been there for over an hour.
10. Can you swap your Saturday shift with me?
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More exercises like this Retail Customer Service 1 — Luxury Retail Register Politeness Training — Retail 1 Browse all Retail exercises →
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