The second set of hotel phrasal verbs tends to be the ones that slip through initial training — the ones that come up in more complex conversations, in emails, in briefings, in the kind of sentences where the phrasal verb is doing a lot of work and the whole meaning falls apart if you don't catch it. This exercise builds on the foundations of the first exercise with a further range of multi-word verbs specific to hotel operations. The goal is fluency — not just recognising these verbs when you hear them, but using them confidently and correctly when you speak and write. That's the level of English that makes you genuinely useful in a professional hotel environment.