Phrasal verbs are one of the most stubbornly difficult parts of English for non-native speakers — and they're everywhere in hotel communication. You can't avoid them because native English speakers use them constantly, often without realising that each one is a small puzzle for someone who learned check in and check out as vocabulary items but still gets thrown by put through, hold off, book out, or run down. This exercise focuses on the phrasal verbs that appear most often in hotel operations — in guest conversations, staff briefings, and the quick exchanges between departments where clarity matters and there's no time to ask for clarification.