Retail Conversations 4 — Recommending & Upselling BE

How to make recommendations and suggest add-ons without sounding pushy — one of the most valuable skills in retail.

Choose the most natural-sounding response. LEVEL: Intermediate

1. I'm looking for a birthday gift for my mother. She's in her 60s.
2. Is this a good coffee machine?
3. I'll take this one.
4. What's the difference between these two?
5. I only need something basic.
6. Is this going to last?
7. I'm not sure whether to go for this or the more expensive one.
8. Do you have anything similar but a bit cheaper?
9. I was going to just get one, but could I get two?
10. Do you think she'll like it?
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More exercises like this Retail Conversations 3 — Sizes & Availability Retail Conversations 5 — The Fitting Room Browse all Retail exercises →
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