Housekeeping and cleaning staff read a lot of instructions — on product labels, in staff manuals, in room-specific notes left by the front desk. The vocabulary in those documents is often technical, sometimes legally significant, and always written with the assumption that the reader knows exactly what each word means. This exercise builds that reading vocabulary: the terms for tools, surfaces, cleaning agents, and procedures that appear in professional cleaning contexts. It also builds the speaking vocabulary — the words you use when reporting a problem, requesting a product, or briefing a colleague — because good professional cleaning depends as much on clear communication as on the physical work itself.