Healthcare English — Care Home Management Vocabulary 1 BE

The vocabulary of care home management — CQC/regulatory compliance, safeguarding, staffing, and quality assurance language.

Management vocabulary in care settings

Care home managers navigate a uniquely demanding environment that combines clinical responsibility with regulatory compliance, staff management, and family relations. The vocabulary of care management spans multiple domains, and this exercise covers the key terms used in day-to-day management practice.

Ready to practice! Let's go!

Fill in each blank with the correct word from the list:

audit
capacity
CQC
duty of candour
KPI
mandatory training
rota
safeguarding lead
staff turnover
whistleblowing

1. The inspects care homes against five key domains: safe, effective, caring, responsive, and well-led.

2. We need to reduce our — losing experienced staff is affecting continuity of care and costs.

3. The policy protects staff who report concerns in good faith about unsafe or unlawful practice.

4. Under the , we must be honest with residents and families when something goes wrong.

5. The monthly infection control identified two areas requiring immediate improvement.

6. Complete the before the end of the month — all staff must finish fire safety and safeguarding.

7. The leads our internal safeguarding investigations and liaises with the local authority.

8. The weekly must balance qualified nurses with care assistants across all three shifts.

9. The resident lacks to make complex financial decisions — a Best Interests meeting has been arranged.

10. Our for resident wellbeing shows improvement this quarter across all three indicators.