FOOD & BEVERAGE
ENGLISH FOR AIRPORT/AIRLINE CHECK-IN WORKERS
Vocabulary practice test for airport customer service 1
Fill in each blank with the correct word. If both words can be used, choose the one that sounds more
in each situation.
1. How many
of luggage do you have?
2. The check-in doesn't start
another two hours.
3. So, you
your connecting flight because of the delay.
4. Since it was the airline's
, we'll pay for your hotel and re-book your flight for tomorrow.
5. If you
this ticket, you'll lose all your money. There is no refund for this type of ticket.
6. There's a special
bus that goes/runs between Heathrow and Gatwick.
7. Are you traveling
? ( = by yourself)
8. The flight will be
at (departure) gate 55.
9. There's an
flight that arrives in Vancouver at 8:00 AM.
10. What name was the reservation
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