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GO PREMIUM!
ENGLISH FOR AIRPORT/AIRLINE CHECK-IN WORKERS
topic:
Vocabulary practice test for airport customer service 1
Fill in each blank with the correct word. If both words can be used, choose the one that sounds more
natural
in each situation.
1. How many
(pieces/number)
of luggage do you have?
2. The check-in doesn't start
(for/until)
another two hours.
3. So, you
(missed/passed)
your connecting flight because of the delay.
4. Since it was the airline's
(fault/fall)
, we'll pay for your hotel and re-book your flight for tomorrow.
5. If you
(cancellation/cancel)
this ticket, you'll lose all your money. There is no refund for this type of ticket.
6. There's a special
(shutter/shuttle)
bus that goes/runs between Heathrow and Gatwick.
7. Are you traveling
(alone/lonely)
? ( = by yourself)
8. The flight will be
(boarding/boring)
at (departure) gate 55.
9. There's an
(overnight/reserved)
flight that arrives in Vancouver at 8:00 AM.
10. What name was the reservation
(under/over)
?
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