FOOD & BEVERAGE
|
HOTEL INDUSTRY
|
TRAVEL/TOURISM
|
OTHER JOBS
|
POLITENESS TRAINING
POLITENESS TRAINING FOR RESTAURANT/BAR STAFF
topic: The right way to talk to customers/clients in English 5
Answer each question (or address each concern) using the best, most polite response:
1.
What other flavors do you have?
All of our flavors are listed on the board.
Read the board, please.
Look at the board. It has all the flavors.
2.
Excuse me, my coffee is cold.
I'll warm it up for you.
And you want me to warm it up, right?
Give it here. I'll warm it up.
3.
I never know what to order.
Must I help you?
I see.
Can I help you choose something?
4.
There's a fly in my soup!
Yes, that happens sometimes.
Sorry about that. Let me get you another soup.
Let me take it out for you.
5.
That was very good!
I'm glad that you have good taste.
OK.
I'm glad you liked it.
6.
Do all of your desserts contain milk products?
No, the apple pie doesn't.
Why? Are you allergic or something?
You have to choose the apple pie. It's your only choice.
7.
How do I pronounce this dish?
You pronounce it * * *. If you like I can get you an English menu.
Don't bother. There's an English menu as well.
I guess you want an English menu.
8.
Can I get a couple more of these appetizers?
Yes, soon.
Wait, they're not ready yet.
I'll bring some out as soon as the chef finishes preparing them.
9.
I have a reservation.
State your name.
Tell me your name.
Your name?
10.
I'll have the special, a large Coke, and a coffee.
Should I bring your coffee now or after your meal?
When are you going to drink your coffee?
You don't want the coffee now, right?
CHECK ANSWERS
BACK TO LIST OF EXERCISES
OUR OTHER SITES:
LearnEnglishFeelGood.com
LearnEnglishFeelGood.ca
BusinessEnglishSite.com
ESLResourceSite.com
LearnSpanishFeelGood.com
LearnPolishFeelGood.com
(c) 2007-2024 EnglishForMyJob.com (a division of LearnEnglishFeelGood.com). All rights reserved. Please read our
content policy
before sharing our content.
