FOOD & BEVERAGE
ENGLISH FOR AIRPORT/AIRLINE CHECK-IN WORKERS
Vocabulary practice test for airport customer service 1
Fill in each blank with the correct word. If both words can be used, choose the one that sounds more
in each situation:
1. How many
of luggage do you have?
2. The check-in doesn't start
another two hours.
3. So, you
your connecting flight because of the delay.
4. Since it was the airline's
, we'll pay for your hotel and re-book your flight for tomorrow.
5. If you
this ticket, you'll lose all your money. There is no refund for this type of ticket.
6. There's a special
bus that goes/runs between Heathrow and Gatwick.
7. Are you traveling
? ( = by yourself)
8. The flight will be
at (departure) gate 55.
9. There's an
flight that arrives in Vancouver at 8:00 AM.
10. What name was the reservation
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