EnglishForMyJob.com - English exercises for hospitality industry workers
HOME

Pick a category
 Food & Beverage (restaurants, cafes, bars, catering, etc.)
 Hotel Industry (hotels, resorts, spas, etc.)
 Travel/Tourism (travel agents, tour guides, flight attendants, etc.)
 Politeness Training (the right way to speak to customers/guests in English)


Our other websites
LearnEnglishFeelGood.com (ESL portal with lots of great resources)
BusinessEnglishSite.com (Business English exercises)
ESLPDF.com (Printable ESL worksheets)
Infosquares.com (Listening and Reading Comprehension exercises plus an ESL blog)



CONTACT US

LINKS

Merriam-Webster's Dictionary Online
Enter word:




ENGLISH FOR AIRPORT/AIRLINE CHECK-IN WORKERS
topic: Vocabulary practice test for airport customer service 2



Fill in each blank with the correct word. If both words can be used, choose the one that sounds more natural in each situation:


1. Do you have any (hand/arm) luggage? ( = carry-on luggage)

2. That's a little too big to carry on the plane. You'll have to (give/check) it.

3. You flight (gets/makes) in ( = arrives) at 7:00 PM.

4. Next in (line/line-up), please.

5. I'm going have to charge you for the (extra/extroverted) ( = additional) bag.

6. Would you like a window seat or an (aisle/average) seat?

7. Baggage that's over the allowed limit = (Excess/Access) baggage

8. You should arrive at the gate no (later/late) than one hour before your flight.

9. I'm sorry - Your flight has been (cancelled/cancellation/cancel) because of bad weather.

10. Do you have your passport, or some other (form/format) of identification.







Back to list of exercises




The five busiest airports in Europe (in terms of international passengers) are: 1) London Heathrow Airport, 2) Charles de Gaulle International Airport (Paris, France), 3) Amsterdam Airport Schiphol, 4) Frankfurt Airport, and 5) London Gatwick Airport.


(c) 2008 LearnEnglishFeelGood.com unless otherwise stated - All rights reserved - Please don't reproduce without permission